FAQ

Delivery time usually takes 1-2 business days depending on destination and package type. We will provide real-time updates via SMS or app.

Yes, we accept deliveries to all regions of Central Java and surrounding areas. Costs and delivery times will be adjusted according to the destination.

You can track your package through our website or mobile app by entering the tracking number. We will also send automatic notifications when the package is in transit.

There are no additional fees for heavy shipments. Shipping costs are calculated based on the weight and volume of the package. We offer competitive prices for all types of shipments.

You can contact our customer service via phone, email, or live chat on our website. Operating hours: Monday-Friday, 8:-17: WIB.

We offer special services such as express delivery, refrigerated delivery, and high-risk delivery. All services are tailored to client needs.